We have three models of phones in use, IP 420, IP 480, and IP 655. See below for quick reference sheets for each model.
Link to Self Paced Phone Tutorial: https://oneview.mitel.com/s/article/ShoreTel-Sky-400-Series-Phones
This is a reference on how to use the voicemail feature on your phone.
ShoreTel-Voicemail-Quick-Reference.pdf
The IP 420 is the phone that is found in the vast majority of places in the school district. This is a quick reference guide on how to use the IP420 phone and features.
YouTube Video Overview of the IP420
ShoreTel-IP-420-Quick-Reference.pdf
The IP 480 is generally used in office spaces and where multiple lines are needed. This phone also has a full duplex speaker phone.
YouTube Overview of IP480 Phone.
ShoreTel-IP-480-Quick-Reference.pdf
This phone is used primarily in executive offices and large rooms like the boardroom, due to the built in microphone and speaker array / conference phone ability.
YouTube Overview of IP655 Phone
ShoreTel-IP-655-Quick-Reference.pdf
